- Fiber network industry and markets
- GIS
- Communications service providers
The telecoms market is seeing rapid change, perhaps even faster than we first expected. Alongside this, the current economic climate has caused a push for network operators to shift focus from network expansion to connecting customers. That has sadly meant that reductions in headcount have been a common theme, as evidenced in a recent study showing that 76% of communications service providers (CSPs) surveyed had reduced their workforce in the last 6 years.1
These reductions, coupled with those leaving the industry due to retirement, have created a collective ‘brain drain’ with the knowledge tied up in systems, processes, and network architecture now at risk of being lost. Based on these challenges, operators will need to do more with less to operate efficiently.