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For those of you that have been in the telecom industry for some time, the following story will more than likely resonate with your own experience. I was introduced to 3-GIS through one of its owners, Tom Counts, and was intrigued with the niche that they had built for themselves specifically in the fiber market.
If you work for a telco and have needed to track your network assets in a centralized way, you may have used Ericsson Network Engineer (ENE) or similar software solution. ENE and many other solutions that rely on Esri technology use geodatabase versioning technology to manage transactions. Versioning facilitates long transactions by allowing editors to work isolated within their own version of the geodatabase and across multiple editing sessions.
Welcome to the 2023 Q2 edition of Along the Path. In this edition, we discuss why user-friendly interfaces, intuitive workflows, and simplified operations are fundamental components in network management.
To be competitive in the telecommunications landscape today providers rely on workflow processes and systems that integrate information across the company to support running the business efficiently. A GIS-based network management system provides telecommunication providers with many key benefits in this ever-changing industry. The GIS system allows providers to build a digital replica of the physical connected network to support all aspects of the business including operations, planning, engineering, provisioning, sales, marketing, and finance. This digital replica of the network enables collaboration across departments providing timely and fact-based information to support better decision making on financial investments, reducing operational costs, and improving customer satisfaction.
Strategic partnership supports growing demand for an Esri-based GIS platform, replacing legacy Ericsson Network Engineer system within Middle East Region
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I started my career supporting utilities and their GIS programs, specifically migrating their legacy CAD-based technologies to the latest in Esri-based GIS platforms. Interestingly, a successful migration was not necessarily predicated on a better user experience; but rather, success was measured by the vision and commitment of the customer to change. They knew, for instance, that user adoption would be a slow and painful process and that efficiencies gained would be measured by the operational impact, as opposed to the individual user experience. Enabling the larger organization with the data it needed to make clear and concise decisions was going to be critical in either maintaining a competitive advantage or, for the public utility, delivering quality services at an affordable price. While this change has not been easy, GIS-based technologies are now a critical component to most if not all utilities around the globe.
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System setup…this tedious, daunting, but somewhat overlooked process is the lifeblood of any enterprise software solution. And, with the accelerating pace of designing and building out fiber, an asset management system that you can just “set and forget” no longer exists. Processes change. People change. You need to be able to adapt your network management solution quickly and with little to no downtime for your user base.
Here is a conundrum: if fiber technology is ever-changing, why would you ever embrace the status quo for your long-term fiber network deployment and management strategy?