News and perspectives from the world of fiber optic networking

There's a lot to say in the world of fiber optic networking - planning, design, mapping, technology, software, database, permitting, dark fiber, fiber-to-the-home. The experienced network professionals of 3-GIS know the challenges you face & implement solutions daily.

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Jun 30, 2025 5:00:00 PM
  • Fiber network management
  • Telecom technologies
  • App modernization
  • 3-GIS | Web

Three reasons to rethink fiber outage response

The stakes are high for fiber service providers: contracts come with strict service-level agreements (SLAs), customer expectations around reliability are increasing, and the cost of delayed fault response—both in dollars and reputation—is growing. Fiber may be more resilient than copper, but it’s not immune to cuts, degradation, or equipment impacts.

But even with sophisticated systems in place, many operators are still relying on manual fault response workflows—waiting for alarms to stack up, dispatching trucks without a confirmed location, or hearing about issues from customers first.

It’s an approach that isn’t just inefficient—it’s costly too.

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May 29, 2025 5:00:00 PM
  • Telecom technologies
  • App modernization
  • Communications service providers
  • Press

VIAVI and 3-GIS partnership enables faster, more accurate fiber fault location at Windstream Wholesale

Chandler, Ariz., May 29, 2025 – Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) and 3-GIS, a market-leading fiber network design and management software provider, today announced a partnership to empower businesses with faster, more accurate fiber fault location capabilities, while also leveraging customers’ existing Geographic Information System (GIS) investments. The combined solution, currently deployed at Windstream Wholesale, automates the current manual processes, offering significant advantages in improving network maintenance, minimizing downtime, increasing revenue and reducing cost. VIAVI, 3-GIS and Windstream will discuss this joint solution and its customer benefits in a webinar hosted by the Fiber Broadband Association on June 12, 2025.

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May 26, 2025 6:00:00 PM
  • Fiber network management
  • App modernization
  • Digital transformation

Beyond the basics: How to use fiber management systems in 2025

A few years back, the telecommunications industry experienced a major shift. Network operators moved away from disconnected processes and basic tracking toward dedicated management platforms. But now that we have experience with these systems, a critical question emerges: Are we actually using them to their full potential?

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Apr 7, 2025 4:00:00 PM
  • Fiber network management
  • App modernization
  • Press

Along the Path: How can we support network scalability?

Welcome to the 2025 Q2 edition of Along the Path. In this issue, we’re exploring scalability. Often overlooked during the buildout frenzy, scalability is reemerging as a critical component of fiber network management. From operational scalability to system scalability, telcos need the flexibility to adapt to project needs without worrying about overburdening their people or processors.

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Mar 31, 2025 5:00:00 PM
  • Fiber network management
  • App modernization
  • Digital transformation

Digital transformation - What does it mean for telecom network management?

It feels like the European fixed line telecom market is in change. After a frantic 10 years of network rollout, the industry is finally taking a breath and taking stock of the situation. For many, this pause in capital spend and network build out is allowing them to focus attention on system improvements and efficiencies, namely digital transformation.

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Dec 9, 2024 4:00:00 PM
  • Fiber network management
  • App modernization
  • Communications service providers

What makes fibre networks so hard to manage? Solutions to ease the strain

Managing a sprawling fibre network is a complex undertaking. From maintaining accurate asset records to planning for growth, telecom operators face persistent challenges. Overcoming these obstacles is essential not only for maintaining operational reliability but also for meeting the increasing demand for high-speed internet. So, what are these challenges, and how can operators effectively address them?

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Nov 11, 2024 8:00:00 AM
  • Telecom technologies
  • App modernization
  • 3-GIS | Admin
  • 3-GIS | Web

Network modeling: Ericsson Network Engineer vs. 3-GIS | Web

In telecommunications, the modeling of network elements is essential for efficient network design and management. Two prominent tools used for this purpose are Ericsson Network Engineer and 3-GIS | Web. With the former heading towards its end of life, many network operators are now looking for a replacement solution. In this post, we explore the differences and similarities between these tools in relation to modeling telecom elements, providing insights into their respective functionalities and user experiences.

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Nov 4, 2024 12:00:00 PM
  • Fiber network management
  • App modernization
  • Digital transformation
  • Communications service providers

Future-proofing fiber management: Insights from Oman Broadband’s migration to 3-GIS

Fiber network operators are facing unprecedented demands for speed, reliability, and scalability. As competition intensifies and customer expectations soar, relying on legacy network management systems can severely hinder operational efficiency, network performance, and growth potential. Embracing modern, cloud-based solutions offers operators a transformative edge, providing the agility and intelligence needed to manage and optimize fiber networks effectively.  

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