So, here is a question for you: why are we often so reluctant to change in business? Is it habit? Or maybe it’s the old adage "if it ain't broke, then don't fix it"? If that is the case, then a larger question may be how do we really know when to distinguish between what technically "ain't broke" versus what is just largely inefficient? This ability to know the difference, like many, is one often borne from extensive experience.