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Fiber network projects demand precision, collaboration, and well-orchestrated workflows to succeed. While the challenges are significant, they’re not insurmountable. With effective strategies and robust tools, you can streamline execution and achieve success without compromising performance. Below are five ways to ensure your fiber network management system works smarter for you.
Fiber networks have transformed how we live, work, and connect. They power everything from streaming our favorite shows to enabling the smart cities of the future. But as demand skyrockets and technology advances, fiber networks are stepping up to the challenge in ways that go beyond what we’ve seen before. So, what’s next for this critical infrastructure? Let’s explore the trends and technologies shaping the future of telecom.
Whether you’ve been in the industry for decades or are navigating the challenges of today’s rapid growth, one truth remains constant: a clear view of your network and its operations is critical. With sprawling infrastructure, hybrid networks, and growing customer demand, keeping track of assets and processes can quickly become overwhelming.
Connectivity modeling, or ensuring that fiber strands, splices, and equipment accurately mirror real-world configurations, is fundamental to fiber network management. In a recent poll conducted by 3-GIS, 40% of respondents answered that making logical connections and splicing consumed most of their time when it comes to network modeling.* Though challenging, streamlining this process is possible. Let’s explore a few ways to do so using 3-GIS | Web.
Telecom network operators face several data challenges, including as-built backlogs, data silos, and legacy system limitations. Manual data entry and cumbersome workflows contribute to these issues, often resulting in poor data quality and missing information. Addressing these challenges involves not only improving data collection processes but also implementing robust data management practices to ensure data integrity and accessibility.
If there’s one thing that’s consistent across the telecom industry, it’s the need for reliable data. As telcos work through their planning and growth strategies, data accessibility and integrity remain points of friction—prompting discussions around the need for enterprise GIS. But what exactly is enterprise GIS? Let’s break it down to understand why more and more organizations are embracing it.
In recent blog posts, we explored fault resolution using 3-GIS tools (such as OTDR Trace and Single Point of Failure) and discussed common reasons customers may dial up their service providers for assistance. While addressing individual issues is crucial, it’s also important to understand the broader implications of network outages. Today, we’ll dive into the larger impacts of network outages, including the financial, operational, and customer service challenges they pose.
It may come as no surprise that the surge in network demand has resulted in a corresponding increase in reported issues. This uptick in inquiries has left many internet service providers' (ISPs) customer support departments feeling the strain. But what's driving these calls, and more importantly, how can we effectively address them? Let’s dive into three common reasons customers seek assistance and explore ways to address these concerns, alleviate the burden on support teams, and reduce call volume.