News and perspectives from the world of fiber optic networking

• Fiber network management
• Fiber network design and automation
• 3-GIS | Web
• Fiber network planning

Making fiber network connectivity modeling easier

Connectivity modeling, or ensuring that fiber strands, splices, and equipment accurately mirror real-world configurations, is fundamental to fiber network management. In a recent poll conducted by 3-GIS, 40% of respondents answered that making logical connections and splicing consumed most of their time when it comes to network modeling.^* Though challenging, streamlining this process is possible. Let’s explore a few ways to do so using 3-GIS | Web.

• Fiber network management
• Fiber network industry and markets
• App modernization
• Data integrity

Leveraging AI and automation to streamline data collection and management

Telecom network operators face several data challenges, including as-built backlogs, data silos, and legacy system limitations. Manual data entry and cumbersome workflows contribute to these issues, often resulting in poor data quality and missing information. Addressing these challenges involves not only improving data collection processes but also implementing robust data management practices to ensure data integrity and accessibility.

• Fiber network management
• Telecom technologies
• GIS

What is enterprise GIS?

If there’s one thing that’s consistent across the telecom industry, it’s the need for reliable data. As telcos work through their planning and growth strategies, data accessibility and integrity remain points of friction—prompting discussions around the need for enterprise GIS. But what exactly is enterprise GIS? Let’s break it down to understand why more and more organizations are embracing it.

• Fiber network industry and markets
• Internet service
• Communications service providers

The true cost of network downtime

In recent blog posts, we explored fault resolution using 3-GIS tools (such as OTDR Trace and Single Point of Failure) and discussed common reasons customers may dial up their service providers for assistance. While addressing individual issues is crucial, it’s also important to understand the broader implications of network outages. Today, we’ll dive into the larger impacts of network outages, including the financial, operational, and customer service challenges they pose.

• Fiber network industry and markets
• Internet service
• Communications service providers

Three common reasons ISPs get support calls and what they’re doing about it

It may come as no surprise that the surge in network demand has resulted in a corresponding increase in reported issues. This uptick in inquiries has left many internet service providers' (ISPs) customer support departments feeling the strain. But what's driving these calls, and more importantly, how can we effectively address them? Let’s dive into three common reasons customers seek assistance and explore ways to address these concerns, alleviate the burden on support teams, and reduce call volume.

• Fiber network management
• App modernization
• Digital transformation
• Communications service providers

Optimizing fiber asset management: Keys for successful network operations

Telecommunications is witnessing a surge in broadband development, especially in rural areas, driven largely by substantial funding initiatives from governments and private investors. This has sparked a race among incumbents and emerging contenders to rapidly expand their fiber footprints. However, securing funding is just one aspect of the larger picture.

• Fiber network industry and markets
• Data integrity
• Digital transformation

Rethinking strategic reporting and data sharing throughout the enterprise

At its core, strategic reporting is the complex process of gathering and analyzing data pertaining to an organization's performance.¹ The resulting data, taken from different departments, is used to create a comprehensive overview of a business and its goals to aid leadership in making more calculated decisions.² For network operators, it helps drive plans regarding network expansions, budget allocation, operational processes, etc.

• Esri

Interactive storytelling through Esri’s ArcGIS StoryMaps