Telecom and utilities news and perspectives

From fiber-to-the-home to utility grid modernization, there’s no shortage of complexity in network management. Planning, design, mapping, permitting, and database integrity all shape how telecom and utility providers deliver reliable service. At 3-GIS, our team contributes daily to advancing the field, bringing a deep understanding of these challenges and the solutions needed to overcome them. Take a look at our take on what’s happening across telecom and utility networks, from fiber mapping software and OSP design software to smarter approaches for telecom network management and utility network solutions.

Industry news and perspectives at your fingertips

Mar 31, 2026 1:30:00 PM
  • 3-GIS utilities solutions
  • Press

What’s new in the Utilities 5.5 release

The Utilities 5.5 release brings a set of updates across both 3-GIS | MIMS and 3-GIS | Productivity, spanning field workflows and GIS-based network management.

This release builds upon recent updates with improvements across field mobility, GIS editing, and system performance. Together, these updates support how teams manage and maintain network data across both field and office environments.

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Mar 20, 2026 11:30:00 AM
  • Telecom technologies
  • 3-GIS utilities solutions
  • App modernization

Unilateral recap and recall construction

Editor’s note: Originally published by SSP Innovations under SSP SPANS. Updated by the 3-GIS Team with the current product name, 3-GIS | SPANS, and other revisions. 

Managing electric and communications infrastructure requires constant coordination between pole owners and attachers. In joint use workflows and transfer requests, both parties must exchange information, respond to proposals, and document the outcome.

Structured communication helps make that process consistent.

When proposals follow a defined workflow with standard responses and attached business processes, any user can enter the process midstream and quickly understand its status and history. This consistency also makes it easier for organizations to manage staffing changes and maintain continuity across projects.

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Mar 13, 2026 1:30:00 PM
  • 3-GIS utilities solutions
  • App modernization

How does real-time vs. packet-based incremental sync work in MIMS?

Editor’s note: Originally published by SSP Innovations under SSP MIMS. Updated by the 3-GIS Team with the current product name, 3-GIS | MIMS, and other revisions.

3-GIS | MIMS includes an alternative to real-time synchronization with ArcGIS Server for one-way feature services. This method, called packet-based synchronization, allows incremental updates to be managed and distributed by MIMS Gateway rather than handled directly by ArcGIS Server.

With this approach, changes to facility data are packaged into update packets that mobile clients download from the gateway. This reduces the number of requests sent directly to enterprise systems and improves synchronization performance when working with large datasets.

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Mar 6, 2026 12:00:00 PM
  • Esri
  • 3-GIS utilities solutions

Reflections on MIMS data synchronization

Editor’s note: Originally published by SSP Innovations under SSP MIMS. Updated by the 3-GIS Team with the current product name, 3-GIS | MIMS, and other revisions. 

Mobile technology has reshaped how utilities operate, and the ArcGIS platform has evolved alongside it to support mobile workflows. One of the most common GIS-enabled mobile applications in the utility sector is inspections. 

 

A brief history of the inspection process 

Early mobile inspection workflows were built on ArcGIS for Windows Mobile.1 Utilities created configurable inspection forms that field technicians used to document the condition of gas distribution assets while working in the field.

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Jan 16, 2026 2:00:00 PM
  • 3-GIS utilities solutions
  • GIS
  • App modernization

How utilities are getting more out of the Esri Utility Network

Editor’s note: Originally published by SSP Innovations under SSP Productivity. Updated by the 3-GIS Team with the current product name, 3-GIS | Productivity, and other revisions.

The way utilities manage data today reflects more than a century of innovation shaped by the pursuit of customer service and safety. From handwritten notes on paper maps to advanced tools that calculate restoration times during outages, the methods have changed but the goals remain the same.

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Dec 19, 2025 12:00:00 PM
  • Telecom technologies
  • 3-GIS utilities solutions

Lighting the way for 5G joint use

Editor’s note: Originally published by SSP Innovations under SSP SPANS. Updated by the 3-GIS Team with the current product name, 3-GIS | SPANS, and other revisions.   

5G is here. One after another, carriers are announcing go-live dates for new 5G networks, racing to meet the demand for faster speeds. For the average user, the goal is simply more bars on their phone. But behind the scenes, the implementation of 5G is complex and creates unique challenges for providers. 

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Dec 12, 2025 12:00:00 PM
  • 3-GIS utilities solutions
  • GIS

How utilities are making their field tools easier to use and manage

Editor’s note: Originally published by SSP Innovations under SSP MIMS. Updated by the 3-GIS Team with the current product name, 3-GIS | MIMS, and other revisions.

Mobile technology continues to evolve, and in the utility industry, mobile solutions are now everywhere. Many utilities run multiple applications from different vendors, often without a cohesive strategy for managing them. Some are essential, others overlap, and a few may even duplicate functions. So how do you get control of your mobile environment and make sure it supports your goals? The answer is to develop an enterprise mobile strategy. 

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Nov 19, 2025 2:00:00 PM
  • Esri
  • 3-GIS utilities solutions
  • 3-GIS telecom solutions

Our top takeaways from Esri IMGIS 2025

The Esri Infrastructure Management & GIS Conference (IMGIS) brought together telecom, utility, and infrastructure professionals looking to build smarter, more connected networks.

For 3-GIS, this year marked a milestone. With the addition of our full utility product line, both telecom and utility teams came together under one roof for the first time. That shared presence reflected what’s happening across the industry as fiber and utility networks converge, facing the same challenges in data accuracy, field coordination, and system integration.

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