In today's rapidly changing technological landscape, telcos are continuously seeking ways to streamline operations, improve efficiency, and harness the power of data to make more informed decisions. As network hardware evolves, so too do the systems required to manage the network. Amongst these systems is GIS, or Geographical Information Systems, which plays a pivotal role in this quest by providing data intelligence that can drive smarter choices.
Because many telcos find themselves stuck with legacy solutions that no longer meet their needs, migrating to an updated solution is often the logical step forward. This transition can be a game-changer for telecom network operators, but it's not without its challenges. According to a 2023 TM Forum Knowledge Report, when asked about the main barriers to digital transformation, respondents cited inflexible legacy IT technology (32%), availability of skills (31%), and complexity of product portfolio and processes (25%).1 It is also worth noting that not all of these barriers were technology related but were exacerbated by culture within the organization with 37% blaming a lack of top management support and 36% referencing the lack of a clear, aligned vision and goals.1
In this blog post, the first of a three-part series, we will start with looking at the main drivers for migration.
Understanding the need for migration
A failure to adopt a system based on modern technologies, which offer more scalability, security, and functionality than older systems, means an inability to meet the growing demands of network engineering in terms of performance, integration, and innovation. Before diving into the migration process, it's essential to understand why it's necessary. Here are some key reasons why telcos are driven to make the change:
1. Outdated technology and vendor support
Legacy systems are typically built on older technology stacks that may not be compatible with new software and hardware or industry-driven changes and updates. Additionally, withdrawal of support from vendors is a crucial factor in forcing the hand of customers to find an alternative solution.
2. Inadequate performance
As data volumes and user demands grow, legacy systems may struggle to deliver the required performance and responsiveness, leading to slow processing times and frustrating user experiences.
3. Limited integration
Legacy systems often lack the ability to seamlessly integrate with other enterprise applications and data sources, hindering data sharing and collaboration.
4. Compliance and security concerns
Outdated systems may pose security risks and compliance issues, especially when handling sensitive data. Systems with ongoing support can prioritize security enhancements and compliance.
5. Cost Inefficiencies
Maintaining and supporting legacy systems can be costly due to the scarcity of skilled personnel and the need for expensive hardware and software maintenance.
The transition from a legacy system to a modern solution is not merely a choice; it's an imperative. As we've explored in this blog, the need for scalability, real-time data processing, and system integration in the face of evolving technology is paramount. By acknowledging these drivers and embracing the advantages of modern GIS solutions, network operators can not only meet the current demands of the industry but also position themselves better for the future.
This blog is based on our recent webinar ‘Migrating to a modern platform. What to consider? What to avoid?’ You can watch the session on-demand here.
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1TM Forum Knowledge Report: Digital Transformation Tracker 7 ‘Cutting complexity with automaton and AI’ https://inform.tmforum.org/research-and-analysis/reports/dtt7-cutting-complexity-with-automation-and-ai